Esurance

www.esurance.com

The Esurance segment is comprised of Esurance Holdings, Inc., its subsidiaries and Answer Financial, Inc. (AFI).

Esurance offers its personal auto insurance products directly to consumers in 30 states (covering 86% of the personal auto insurance market in the United States) through its award-winning website, www.esurance.com and by telephone at 1-800-ESURANCE. Esurance also issues personal auto policies through select online agents, and provides other insurance products through partnerships with industry leading partners.

An innovator in the insurance industry, Esurance provides a seamless online experience for policyholders. Consumers can receive real-time quotes, buy policies, and print their insurance cards instantly. Esurance also provides 24/7 customer support and claims service, utilizing both the website and claims professionals to assist customers when they need it. Esurance's regional offices, located throughout the United States, handle sales, service and claims.

AFI is one of the largest personal lines independent insurance agencies in the United States. AFI sells personal auto and property insurance in all 50 states, both online and over the telephone. Its website and call center sales agents provide consumers the opportunity to compare prices and purchase from more than twenty insurance carriers, including Esurance. AFI primarily markets its services via partnerships with financial services firms, insurance carriers, retailers and large employer groups. AFI's technology platform also powers the comparison-quoting capability of Esurance, providing a unique approach for consumers to purchase personal insurance.

Esurance's insurance operating subsidiaries are rated "A-" (Excellent) by A.M. Best.

As of December 31, 2009, Esurance had $495 million in segment shareholder's equity.